Terms & Conditions

These terms and conditions govern the provision of Filth's on-site waterless car cleaning services to corporate clients and their employees. By booking a site assessment or using our services, you agree to be bound by these terms.

1. Service description

Filth provides professional waterless car cleaning services at the client's designated car park location. Services are delivered during agreed operating hours and may include exterior, interior, or combined cleaning packages as set out in the service agreement.

2. Site requirements

The client is responsible for providing a suitable, clearly marked area of the car park for cleaning operations. No water, drainage or power supply is required. The client must ensure safe access for Filth staff and vehicles during agreed operating hours.

3. Bookings and cancellations

Bookings are managed through the agreed booking channel. Cancellations or amendments must be made in accordance with the cancellation policy set out in the service agreement.

4. Liability

Filth carries appropriate public liability insurance. We do not move or drive customers' vehicles and therefore do not hold motor trade cover. We are not liable for pre-existing damage to vehicles or for circumstances beyond our reasonable control.

5. Payment

Payment terms are set out in the service agreement. Corporate-funded models are invoiced in arrears or in accordance with the agreed schedule. Employee-paid and hybrid models are handled through the agreed payment process.

6. Changes to these terms

We may update these terms from time to time. The latest version will be published on this page.